Terms of Service<!-- --> - UmrahManager.com
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UmrahManager.com

Terms of Service

Last Updated: October 16, 2024

1. Agreement to Terms

By accessing and using UmrahManager.com (the "Service"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Description of Service

UmrahManager.com is a comprehensive travel management solution for Umrah operations, provided by Nucleus System Sdn. Bhd. The Service includes:

  • Multi-branch booking management system
  • Customer relationship management (CRM) tools
  • Analytics and reporting features
  • Trip and itinerary management
  • Payment tracking and financial management
  • Staff and branch management capabilities

3. User Accounts and Registration

To access certain features of the Service, you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful or malicious code
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Use the Service for any fraudulent or illegal purpose
  • Collect or harvest any information from other users

5. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Nucleus System Sdn. Bhd. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6. Payment Terms

If you purchase a subscription or services:

  • You agree to pay all fees and charges as specified
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to change pricing with notice
  • You authorize us to charge your payment method
  • Late payments may result in service suspension
  • All prices are in Malaysian Ringgit (MYR) unless stated otherwise

7. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted access. We reserve the right to:

  • Modify or discontinue the Service with or without notice
  • Perform scheduled maintenance
  • Suspend access for violations of these Terms
  • Update or change features and functionality

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect, use, and protect your data as described in our Privacy Policy. You retain ownership of your data, and we will not use it except as necessary to provide the Service.

9. Limitation of Liability

To the maximum extent permitted by law, Nucleus System Sdn. Bhd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless Nucleus System Sdn. Bhd., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Contact Information

For questions about these Terms of Service, please contact us:

  • Email: info@umrahmanager.com
  • Phone: +60 11-1797 0357
  • Address: Level 4, Sunway Putra Mall, Jalan Putra, Chow Kit, 50350 Kuala Lumpur, Malaysia

By using our services, you agree to be bound by these Terms of Service.

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