1. Introduction

Nucleus System Sdn. Bhd. ("we", "our", or "us") operates UmrahManager.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (Name, email address, phone number)
• Company information
• Communication preferences
• Usage data and analytics
• Cookies and tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and property
• With service providers who assist in our operations
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Withdraw consent for data processing
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We use Google Analytics to analyze website traffic and usage patterns.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@umrahmanager.com
• Phone: +60 11-1797 0357
• Address: Level 4, Sunway Putra Mall, Jalan Putra, Chow Kit, 50350 Kuala Lumpur, Malaysia